Frequently Asked Questions (FAQs) | Meal Plan (2024)

• Terminology
• Meal Periods and Door Rates at Dine-In Locations
• Takeout Meals at Dine-In Locations
• Meal Exchange
• Requirements, Dietary Needs, Waivers, and Financial Aid
• Using My Plan (sick trays, takeout meals, guests, etc)
• Managing My Account(changing plans, adding funds, etc.)
• Lost/Forgotten Passwords,Lost Cards, andReplacement Cards
• Wolfie Wallet
• Sustainability

Terminology

• Meal Swipe (Dine-In) locations are located at East Side Dining and West Side Dining, and accept meal swipes as a form of payment (Dining Dollars, Wolfie Wallet, credit/debit are also accepted).

  For a list of dining locations, hours, menus, and nutrition information, visit thecampus dining website.

• Retail locations sell items a la carte. There are many great Retail locations on the main campus. These locations accept Dining Dollars as a form of payment (credit/debit and Wolfie Wallet are also accepted). Meal Plan funds may only be used to purchase food and beverage items at on campus dining locations.

  For a list of dining locations, hours, menus, and nutrition information, visit thecampus dining website.

• Unlimited plans include Meal Swipes, Meal Exchanges, Guest Passes and Dining Dollars. Meal Swipes can be used at Meal Swipe (Dine-In) Locations. Meal Exchanges can be used at Roth Cafe. Guest passes can be used to pay for a friend or family members' meal at a Meal Swipe (Dine-In) Location. Dining Dollars may be used at any Retail location. Meal Swipes, Meal Exchanges and Guest Passes are for the entire semester and do not rollover. Remaining Meal Swipes, Meal Exchanges and Guest Passes are forfeited.

• Block Plans include a set number of Meal Swipes per semester to pay for meals at Meal Swipe (Dine-In) Locations. One swipe will be deducted from your balance each time you pay for a meal. Meal Swipes are for the entire semester and do not rollover. Any remaining meal swipes are forfeited.

• Each Dining Dollar is equivalent to $1.

  Dining Dollars may be used at any retail dining location, includingthe SBU Eats food trucksandat Stony Brook University Hospital dining locations. All dining locations also accept Wolfie Walletandcredit/debit. For a list of dining locations, hours, menus, and nutrition information, visit thecampus dining website.

  Dining Dollars roll over from Summer to Fall, Fall to Winter or Spring, but not to Summer or the following academic year (Spring to Fall).The last day to use Dining Dollars is commencement day of the Spring semester. Remaining balances are forfeited.

• Meal Swipes may be used at West Side Dining or East Side Dining regardless of where you live. The choice is yours!

  Unlimited meal plans include Guest Passes which can be used to swipe in a friend or visiting family member at Meal Swipe (Dine-In)Locations. Guest passes may be used at Meal Swipe (Dine-In)Locations only.

  Meal Swipes and Guest Passes do not roll over and expire at the end of each semester.Remaining balances are forfeited.

• If you areon the Wolfie Standard or Wolfie Deluxemeal plan, you may use aMeal Exchange (one per day*)at the followingRoth Cafe locations:Subway®, Smash n’ Shake, Savor, Fuze and Cocina Fresca. Each location has a special preset meal exchange menu option you can choose from.

  Don't forget, you can always use your Dining Dollars or Wolfie Wallet funds anytime at Roth Cafe!

  *Starting in the fall 2024 semester, students on the Wolfie Standard or Wolfie Deluxe meal plan will have 54 meal exchanges per semester. These meal exchanges do not rollover from fall to spring or spring to fall. Any remaining meal exchanges are forfeited at the end of each semester.

Meal Periods and Door Rates at Dine-In Locations

When using Dining Dollars to pay the door price at dine-in locations, you save 10%!

Door Prices**

• Breakfast: $8.75
• Lunch/Brunch: $15
• Dinner: $16
• Late Night:$10.50

**Door Price: Patrons who do not have meal swipes may pay the listed door price during each meal period. Dining Dollars, Wolfie Wallet, and Credit/Debit are accepted.

Meal Periods*

• Breakfast (Mon - Fri):7:30am to 10:59am
• Lunch (Mon - Fri): 11am to 3:59pm
• Brunch (Sat - Sun): 9am to 3:59pm
• Dinner(Mon - Fri): 4pm to 9:59pm
• Dinner(Sat - Sun): 4pm to 11pm
• Late Night (Mon - Fri):10pm to midnight

*Hours subject to change.

Takeout Meals at Dine-In Locations

Take-Out Meals with SBU Eats Goes Green Containers

Reusable SBU EATS Goes Green take-out containers can be picked up at East or West Side Dine-In locations.

How it Works:

1. Let the cashier know you wish to use thetakeoutoption upon entry to the dine-in location.
2. Fill your container with food from East or West Side Dine-In to take on the go. Once you have filled up yourtakeoutcontainer and beverage cup you are required to leave the dining location. Takeout meals are not to be eaten in the dining areas.
3. After you eat your meal, rinse your container of any leftover food.
4. Deposit your UNSANITIZED container in a SBU Eats Goes Green Bin located at East or West Side dine-in.
5. Pick up a SANITIZED container at the register at East or West Side dine-in when using a take-out swipe.

The first container is FREE. Additional containers can be purchased at the register of the Dine-In locations for $5 (Wolfie Wallet can be used).

Students on an unlimited meal plan can use two take-out meals per day.Learn More

Meal Exchange

• Yes. On the payment screen, press "Meal Exchange." Meal exchanges can only be used once per day* by students on a Wolfie Standard or Wolfie Deluxe meal plan. View the meal exchange menu options.

  *Starting in the fall 2024 semester, students on the Wolfie Standard or Wolfie Deluxe meal plan will have 54 meal exchanges per semester. These meal exchanges do not rollover from fall to spring or spring to fall. Any remaining meal exchanges are forfeited at the end of each semester.

• Yes. View the meal exchange menu options for details. Make sure to let the cashier know you would like to use a meal exchange before placing your order.

• No, meal exchanges are offered all day!

Requirements, Dietary Needs, Waivers, and Financial Aid

• Resident students: Meal plan signup is completed in thehousing selection portal.

  Commuters, students living in an on-campus apartment and graduate students are not required to be on a meal plan but may choose from any resident plan, as well as a variety of plans designed especially for them.

  View and sign up for a Commuter / Apartment /Grad Meal Plan.

• New students are going through a transition, living away from home for the first time, making new friends, deciding on their book buying options, and learning to manage their time with classes, homework, and social activities. When new students are on a plan with “unlimited meals,” they don’t have to worry about budgeting Dining Dollars.

• Any student living in a residence hall that is not a “cooking building” is required to select one of the resident meal plans offered by Campus Dining. This requirement has been in place for many years, and it was established to avoid health and safety issues in the residence halls.

  The safety of our students is our number one concern. If students don’t have access to a proper dining facility, they may rely on cooking appliances in their residence hall rooms to prepare their meals. These appliances have been demonstrated to be fire hazards as they can overheat and cause fires, endangering the lives of our students.

  Another main concern is sanitation. We would like students to live in the utmost sanitary conditions in the residence halls. The residence hall rooms do not have adequate facilities to prepare food in sanitary conditions and allow for proper cleanup, which may cause the presence of vermin as well as create insect infestations.

  Although many buildings present cooking areas, these are meant for light cooking and are not fitted to withstand high traffic.

• Buildings that require a meal plan:

  • Amman
  • Gray
  • Irving
  • O'Neil
  • Benedict
  • James
  • Langmuir
  • Lauterbur
  • Hendrix
  • Cardozo
  • Chavez
  • Tubman
  • Whitman
  • Douglas
  • Dreiser
  • Chinn
  • Toscannini
  • Dewey
  • Baruch
  • Eisenhower
  • Schick
  • Hamilton
  • Stimson
  • Keller
  • Greeley
  • Wagner
  • Yang

  Buildings with Cooking Rooms (some rooms in these buildings might require a meal plan):

  • Gershwin
  • Hand

  Students living in an on-campus apartment are not required to have a meal plan. Those buildings include:

  • Chapin
  • West
  • Schomburg

• Commuters are not required to be on a meal plan but may choose from any resident plan, as well as a variety of plans designed especially for them.

  View and sign up for aCommuter / Apartment Meal Plan.

• No, you will be placed on the same plan you selected in the fall. All meal plans selected are ANNUAL (fall and spring) agreements. Changes and cancellations must be made in writing to the FSA Services Office at mealplan@stonybrook.edu.

• SBU Eats does its best to meet the needs of all their guests. If you have any special dietary concerns, please feel free to visit our Campus Dining Dietitianfor a FREE consultation. To set up a virtual appointment please call (631) 632-9979or visit thecampus dining website.

  For information regarding waivers and medical exemptions, please refer to the meal planterms and conditions.

  If you are a Jewish student or someone who keeps kosher and wants access to Delancey Street, please reach out to Jessica Lemons, Executive Director of Stony BrookHillel, atjessica.lemons@stonybrook.edu

  See Also

  Dining experiences at Marciano Commons – The Daily Free Press

• For questions about financial aid eligibility and coverage, visit stonybrook.edu/finaid

Using My Plan (sick trays, takeout meals, guests, etc.)

• Take-Out Meals with SBU Eats Goes Green Containers

  Reusable SBU EATS Goes Green take-out containers can be picked up at East or West Side Dine-In locations.

  How it Works:

  1. Let the cashier know you wish to use thetakeoutoption upon entry to the dine-in location.
  2. Fill your container with food from East or West Side Dine-In to take on the go. Once you have filled up yourtakeoutcontainer and beverage cup you are required to leave the dining location. Takeout meals are not to be eaten in the dining areas.
  3. After you eat your meal, rinse your container of any leftover food.
  4. Deposit your UNSANITIZED container in a SBU Eats Goes Green Bin located at East or West Side dine-in.
  5. Pick up a SANITIZED container at the register at East or West Side dine-in when using a take-out swipe.

  The first container is FREE. Additional containers can be purchased at the register of the Dine-In locations for $5 (Wolfie Wallet can be used).

  Students on an unlimited meal plan can use two take-out meals per day.Learn More

• If you are sick and cannot visit one of our dining locations, you can have a friend do it for you. Get a Sick Tray Form from your RA or RHD. Have the form completed and give it to a friend along with your ID card. Your friend will then be able to use your card to pick up a meal for you. Be sure the form is completed with all of the necessary signatures, or your card will be confiscated. This option is only available for short-term illnesses. If you need this service for a longer period of time, contact the FSA Services Officeat 631-632-6517.

• Unlimited meal plans include Guest Passes which can be used to swipe in a friend or visiting family member. Guest passes may be used at Meal Swipe (Dine-In) locations only. Guest passes do not roll over and expire at the end of each semester.

• Yes! Dining Dollars may be used at Stony Brook University Hospital dining locations.

  View East Campus Dining Locations

• No. Meal Plan funds may only be used to purchase food and beverage items at on-campus dining locations.

  Patrons may purchase non-food items using credit/debit or Wolfie Wallet.

Managing My Account (changing plans, adding funds, lost cards, etc.)

• You canupgrade your meal planoradd Dining Dollarsanytime during the semester.

  The charge will be posted to your Student Account (able to be viewed inSOLARunder Student Financial Services).

• Downgrades can be made during the two weeks following the first day Monday-Friday classes begin. Upgrades can be made anytime throughout the semester. Please note that during the first 2 weeks of the semester, downgrade requests made Saturday through Thursday will take effect the following Friday.

  The credit will be posted to your Student Account (able to be viewed inSOLARunder Student Financial Services).

• Withdrawing from the University

  Students who withdraw from the University will be billed a prorated portion of the meal plan up to, and including, the official withdrawal date. Pro-rations are calculated on a weekly basis.

  Students who wish to cancel their meal plan because they have moved off-campus or to a cooking building/area in the Residence Halls must notify the Meal Plan Office either in writing to: mealplan@stonybrook.edu or in person during office hours Monday through Friday, 9:00am to 5:00pm at Faculty Student Association, West Side Dining, 2nd floor, Stony Brook, New York 11794-4460.

  Campus Housing and Meal Plan

  If you are a resident, you must contact and return your key to your Area Office within 48 hours of withdrawing. You are not permitted to remain in campus housing more than 48 hours after your withdrawal/leave of absence has been processed.

  Housing charges and meal plan charges (for students in a room which requires the meal plan) will be prorated based upon the date your key is officially returned and all belongings are removed. No pro ration will be applied if your move-out is after the last day of classes (day before reading day). If you are hospitalized and/or your medical issue prevents you from coming to campus to return your key, please contact the Dean of Students Office at (631) 632-7320 for assistance.

  If you participate in a meal plan that is not mandatory, please cancel your plan by contacting the Meal Plan Office at (631) 632-6517 after you move out. Your meal plan charge will be prorated based on the number of weeks the plan was active and the dollar amount used. Return to housing is prioritized on a space-available basis only if you receive an approved medical leave or military leave and return to housing on your first academic semester back from leave. Housing is not guaranteed or prioritized for any other type of leave.

  There is an undergraduate semester withdrawal form.

  Undergraduate Semester Withdrawal - (University Withdrawal, Leave of Absence-LOA, or Medical Leave)

• Meal Swipes cannot be added to a meal plan, however, you may use Dining Dollars at Meal Swipe locations should you run out of swipes, orupgradeto an unlimited meal plan.

  If you are a resident student who is concerned about running out of meal swipes, we recommendupgrading to an unlimited meal plan. You may upgrade at any time during the semester.

• Dining Dollars roll over from Summer to Fall, Fall to Winter or Spring, but not to Summer or the following academic year (Spring to Fall).The last day to use Dining Dollars is Spring Commencement.Remaining balances are forfeited.

  Meal Swipes, Guest Passes and Block Meals do NOTrollover from semester to semester.

  Guest Meal Swipes may only be used at Meal Swipe (Dine-In) locations and are only available to students on an unlimited plan.

• You cancheck your meal plan balance online, at the register in any of our dining locations.

• Yes!Log in to your meal plan accountand click "Low Balance Warning" under the Personalize section in your account. Enter the email address(es) where you would like notifications to be sent.

Forgotten/Lost Passwords

If you have forgotten or lost your password, you can request that your password be sent to the ORIGINAL EMAIL ADDRESS you signed up with. You will need your University ID number. For security reasons, passwords will only be sent to the original email address that you signed up with.

If you do not know the original email address you signed up with, you must email the FSA Services Office (mealplan@stonybrook.edu) with the following information:

• your full name,
• your University ID number,
• your date of birth, and
• your billing address on record with the University

Your account will be reset, so you can log in as a new user.

Lost Cards

If you lost your ID card, please visit the Stony Brook University Campus Card Office at the Stony Brook Union, Suite 207.

To safeguard students’ meal plan accounts, cashiers are not permitted to key in ID numbers without a photo ID. Lost cards must be replaced within 72 hours.

To prevent others from obtaining meals and charging them against a student’s account,lost ID cards must be immediately reportedvia the web.

NOTE: When you report your card lost, it will put a hold on all of your accounts (Meal Plan and Wolfie Wallet).

Replacing Lost, Stolen or Damaged Campus ID Cards

In the event you need to replace your student ID card, please contact the Campus Card office.

If your ID card is lost, damaged, or no longer functions and is less than four years old, a $25 replacement fee will apply. Please note that this fee will apply to cards that do not appear visibly damaged, as the Campus Card Office cannot attest to what stresses were placed on the card that caused it to malfunction. Our ID cards are designed to last at least four years under normal use and conditions.

There will be no charge for a new ID card related to the following:

• A name change
• A title change
• The first ID card issued
• A replacement for an expired ID card related to employment

Wolfie Wallet

• No. Wolfie Wallet is a campus prepaid declining balance debit account encoded on your campus ID. It is a safe and convenient way to make food purchases from on- and off-campus merchants, make purchases from campus stores and vending machines, mail packages in the residential mailroom, and utilize print and copy services.

  To learn more about Wolfie Wallet and to add funds to your card, visitstonybrook.edu/wolfiewallet

• No.

• Yes. Send an email to mealplan@stonybrook.edu to request the transfer of Wolfie Wallet funds to dining dollars.

  With Meal Plans you save sales tax and receive a 10% discount at dine-in when using dining dollars!

Sustainability

• Waste reduction requires a commitment from both Campus Dining and the students. As a campus community, we need to raise awareness, improve processes, and measure the impact. It requires a combination of working with suppliers, managing the kitchen, and making appropriate portions available so that less food is discarded. Reducing food waste with better portion control and improved meal forecasting prevents waste before it ever happens. This process, source reduction, is cited by the Environmental Protection Agency Food Recovery Hierarchyas the best way to prevent wasted food because these actions create the most benefit for the environment, society and economy.

  Learn more about dining sustainability.

Additional Links:

• Dining Hours
• Nutrislice (Menus & Nutrition)
• Dining Locations
• Dining Map