Upgrade Personal Loans: 2024 Review - NerdWallet (2024)

Pros

  • Multiple rate discounts.
  • Secured and joint loans.
  • Mobile app to manage loan payments.
  • Direct payment to creditors with debt consolidation loans.
  • Long repayment terms on home improvement loans.

Cons

  • Origination fee.
  • No option to choose initial payment date.
Compare best personal loan lenders

Lender

Est. APR

Loan amount

Min. credit score

2024BEST PERSONAL LOANOVERALL

5.0
Visit Lenderon SoFi's website

on SoFi's website

Check Rateson NerdWallet

on NerdWallet

8.99-29.99%

$5,000-$100,000

None

Visit Lenderon SoFi's website

on SoFi's website

Check Rateson NerdWallet

on NerdWallet

4.5

Visit Lenderon LightStream's website

on LightStream's website

Check Rateson NerdWallet

on NerdWallet

6.99-25.49%

$5,000-$100,000

660

Visit Lenderon LightStream's website

on LightStream's website

Check Rateson NerdWallet

on NerdWallet

5.0

Visit Lenderon Discover's website

on Discover's website

Check Rateson NerdWallet

on NerdWallet

7.99-24.99%

$2,500-$40,000

660

Visit Lenderon Discover's website

on Discover's website

Check Rateson NerdWallet

on NerdWallet

4.5

Visit Lenderon Upstart's website

on Upstart's website

Check Rateson NerdWallet

on NerdWallet

7.80-35.99%

$1,000-$50,000

None

Visit Lenderon Upstart's website

on Upstart's website

Check Rateson NerdWallet

on NerdWallet

5.0

Visit Lenderon Upgrade's website

on Upgrade's website

Check Rateson NerdWallet

on NerdWallet

8.49-35.99%

$1,000-$50,000

560

Visit Lenderon Upgrade's website

on Upgrade's website

Check Rateson NerdWallet

on NerdWallet

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Full Review

Upgrade personal loans are good for borrowers with low credit scores looking to consolidate debt and build credit at the same time.

Though Upgrade lends to borrowers across the credit spectrum, the lender has looser minimum credit score, credit history and debt-to-income ratio requirements than lenders that seek borrowers with good or excellent credit scores (690 or higher).

Its softer borrowing requirements make some of its features — such as rate discounts, direct payment to creditors on debt consolidation loans and extra long repayment terms on home improvement loans — stand out even more. Such perks are rare among bad-credit lenders (that accept credit scores of 629 or lower).

» MORE: See your bad-credit loan options

Table of Contents

Upgrade loans at a glance

Where Upgrade personal loans stand out and fall short

Do you qualify for an Upgrade personal loan?

How to apply for an Upgrade personal loan

How Upgrade personal loans compare

How we rate Upgrade personal loans

Upgrade personal loans at a glance

Minimum credit score

560.

APR

8.49% - 35.99%.

Fees

  • Origination: 1.85% to 9.99%.

  • Late fee: $10.

  • Failed payment fee: $10.

Loan amount

$1,000 to $50,000.

Repayment terms

3 to 5 years. 7 years on some larger loans.

Time to fund after approval

1 day.

Loan availability

Loans available in all 50 states and Washington, D.C.

  • Personal loans made through Upgrade feature Annual Percentage Rates (APRs) of 8.49%-35.99%. All personal loans have a 1.85% to 9.99% origination fee, which is deducted from the loan proceeds. Lowest rates require Autopay and paying off a portion of existing debt directly. Loans feature repayment terms of 24 to 84 months. For example, if you receive a $10,000 loan with a 36-month term and a 17.59% APR (which includes a 13.94% yearly interest rate and a 5% one-time origination fee), you would receive $9,500 in your account and would have a required monthly payment of $341.48. Over the life of the loan, your payments would total $12,293.46. The APR on your loan may be higher or lower and your loan offers may not have multiple term lengths available. Actual rate depends on credit score, credit usage history, loan term, and other factors. Late payments or subsequent charges and fees may increase the cost of your fixed rate loan. There is no fee or penalty for repaying a loan early. Personal loans issued by Upgrade's bank partners. Information on Upgrade's bank partners can be found at https://www.upgrade.com/bank-partners/.

Where Upgrade personal loans stand out

Multiple rate discounts: Upgrade offers more opportunities to lower your annual percentage rate than most of its competitors.

  • Autopay discount: The lender offers a 0.5 percentage point discount for setting up automatic loan payments. Some lenders offer an autopay discount between 0.25 and 0.5 percentage points. This is a low-effort way to lower your APR slightly.

  • Direct pay discount: For debt consolidation, Upgrade offers a rate reduction of 1 to 3 percentage points when you have the lender pay off your debts directly. You must have at least half the loan funds sent to other creditors to get the discount. Not all lenders offer direct payment to creditors, which simplifies the consolidation process, and a discount for using the feature is unique.

  • Rewards checking discount: Upgrade says customers with multiple Upgrade products (such as a checking account) may get up to 20% off of their personal loan rate. So if you qualify for a 30% APR, your rate could be as low as 24%.

» COMPARE: Best debt consolidation loans

Secured and joint loans: Borrowers can get a secured or joint loan through Upgrade. These loan types may be easier to qualify for or come with a lower rate. Upgrade accepts a vehicle as collateral and says your secured loan rate could be 1 to 10 percentage points lower than an unsecured loan.

» MORE: Best secured personal loans

Mobile app and credit assistance: Upgrade has a well-rated mobile app where borrowers can manage loan payments. The lender also offers free credit score monitoring, a summary of your latest credit report, a credit score simulator and the ability to track your score history. Some lenders offer a mobile app, but credit report summaries and a score simulator are rare perks.

Longer repayment term for larger loans: Upgrade’s repayment terms of three to five years are common with personal loans, but the lender offers an additional seven-year repayment term for home improvement loans and loans over $30,000. Only a few lenders offer longer home improvement loan repayment terms.

» MORE: Best home improvement loans

Where Upgrade personal loans fall short

Charges origination fee: Upgrade charges an origination fee from 1.85% to 9.99%. The lender takes this fee from the loan amount before you receive the funds, reducing your total loan amount. Be sure the loan amount is still enough to cover your expense once the fee is applied. Origination fees can have a significant impact on the loan’s affordability because they increase your APR and may lower your loan amount or raise your monthly payments.

» MORE: Best loans with no origination fee

No option to choose payment date: When you get an Upgrade personal loan, the lender assigns you a repayment date. Many lenders let borrowers choose a repayment date that works best with their pay schedule. Instead, Upgrade borrowers can move their payment date within 15 days before or after their given due date. You can do this as often as you want in the app.

Do you qualify for an Upgrade personal loan?

Upgrade’s borrower requirements are softer than some other lenders — a minimum credit score of 560 is one of the lowest among personal loan lenders — but the average borrower has a higher credit score and relatively strong income.

Here’s what you need to be eligible to apply:

  • U.S. citizen or permanent resident, or living in the U.S. on a valid visa.

  • At least 18 years old in most states.

  • A verifiable bank account.

  • A valid email address.

Here’s what you need to qualify for an Upgrade personal loan. (Meeting these requirements doesn’t guarantee approval.)

  • Minimum credit score: 560. Upgrade uses FICO score version 9 from TransUnion.

  • Minimum number of accounts on credit history: One account.

  • Minimum length of credit history: Two years.

  • Maximum debt-to-income ratio: 75%, including mortgage and the loan you’re applying for.

  • Minimum annual income: None; this lender accepts income from a partner, alimony, retirement, child support, Social Security payments and other sources.

Here are details about Upgrade’s average borrower, according to the lender:

  • Average credit score: 672.

  • Average annual income: $80,000.

  • Average loan amount: $11,500.

  • Average loan term: Five years.

  • Most common loan purpose: Credit card refinancing and debt consolidation.

Before you apply

  • Check your credit. You can get your free credit report on NerdWallet or at AnnualCreditReport.com. Doing so will help you spot and fix any errors before you apply.

  • Calculate your monthly payments. Use a personal loan calculator to determine what APR and repayment term you’d need to get a loan with affordable monthly payments.

  • Make a plan to repay the loan. Review your budget to see how the loan’s monthly payments impact your cash flow. If you have to cut other expenses in order to repay the loan, it’s better to know that before you borrow.

  • Gather your documents. Upgrade may require proof of income, which can be a W-2, pay stubs or tax documents. Having these documents handy can speed the application process.

How to apply for an Upgrade personal loan

Here are the steps to apply for an Upgrade loan.

  1. Pre-qualify on Upgrade’s website. Start by entering a loan amount and purpose on Upgrade’s website to get to the lender’s pre-qualify form. Next, choose a joint or individual application and provide basic information like your name, address, birth date and income. Finally, create an account with your email and a password and enter your Social Security number. There’s no hard credit inquiry at this stage.

  2. Preview loan offers. Qualified borrowers are shown multiple offers, including loan amounts, rates, repayment terms and monthly payments. Choose the offer that fits your budget to start a formal personal loan application.

  3. Finish applying. The application may require certain documents, like W-2s and pay stubs to confirm the information you gave during pre-qualification. Upgrade will also do a hard credit check when you apply, so your credit score will temporarily dip.

  4. Get approved and receive your funds. It typically takes Upgrade one to a few business days to approve applications. The lender says it sends loan funds the day after approval. This process may take longer if you’re having Upgrade directly pay off other debts.

  5. Make a plan to repay the loan. Upgrade reports payments to all three major credit bureaus, so on-time payments will help build your credit score, but missed payments will hurt it. Setting up automatic payments and keeping an eye on your budget are two ways to manage your loan payments.

Check rates at Upgrade

Compare Upgrade to other lenders

Personal loan lenders offer different rates, loan amounts and special features, so it pays to weigh Upgrade against other options. The best personal loan is the one with the lowest APR and most affordable monthly payments.

Upstart and Best Egg are online lenders with similar borrowing requirements to Upgrade, and both are solid options for consumers with fair or bad credit scores (689 or lower).

» MORE: Compare personal loans

Upgrade vs. Upstart

Upstart provides an instant personal loan application decision and can fund a loan within one business day. Upstart offers similar rates to Upgrade, but may more easily approve borrowers with low credit scores or thin credit histories using its alternative data underwriting model.

Upgrade may be the better debt consolidation lender because Upstart doesn’t offer direct payment to creditors or debt consolidation discounts.

» MORE: Upstart personal loan review

Upgrade vs. Best Egg

Best Egg has slightly a slightly higher minimum credit score requirement and offers similar rates to Upgrade.

Best Egg provides a solid personal loan for large purchases and debt consolidation. Like Upgrade, Best Egg provides direct payment to creditors on debt consolidation loans, but doesn’t offer rate discounts or a mobile app.

» MORE: Best Egg personal loan review

How we rate Upgrade personal loans

NerdWallet writers rate lenders against a rubric that changes each year based on how personal loan products evolve. Here’s what we prioritized this year:

Category

Star rating

Affordability

Underwriting

Loan flexibility

Transparency

Customer experience

Overall

  • Affordability (30%)An affordable loan has low rates and fees compared to other similar loans and may offer rate discounts.

    Underwriting and eligibility (25%)The lender reviews borrowers credit reports and credit history, and tries to understand their ability to repay a loan, before making a final application decision.

    Loan flexibility (20%)A flexible loan is one that lets users customize terms and payments. That means offering a wide range of repayment term options, allowing the borrower to change their payment date, offering loans in most states and funding it quickly.

    Customer experience (15%)A good customer experience can include a fully online application process, financial education on the lender’s website and a customer service team that’s available most of the time and can be reached multiple ways.

    Transparency (10%)A transparent lender makes information about the loan easy to find on its website, including rates, terms and loan amounts. Transparency also means allowing users to pre-qualify online to preview potential loan offers and reporting payment information with the major credit bureaus.

Ready to apply? Click the button below to check for offers.

on Upgrade's website

Upgrade Personal Loans: 2024 Review - NerdWallet (2024)

FAQs

Is upgrade a good company to borrow from? ›

Yes, Upgrade is a legitimate personal loan company. Upgrade has a 4.5/5 rating on Trustpilot with almost 40,000 customer ratings. It also has an A+ rating from the BBB.

What is the minimum credit score for upgrade? ›

Pros. Fair-credit borrowers eligible: Upgrade's minimum FICO score requirement is 600, which means it's willing to consider applicants with fair credit (a FICO score between 580 and 669). Secured loans available: Secured loans require collateral, such as your house or car, to guarantee the loan.

What bank does upgrade use for personal loans? ›

Upgrade's personal loans and lines of credit are issued through its lending partners: Cross River Bank and Blue Ridge Bank. The company offers fixed-rate loans with flexible repayment terms.

How fast does upgrade approve loans? ›

It takes 2 to 5 business days to get money from an Upgrade personal loan, in most cases. The Upgrade loan timeline includes around 1 day to get approved for an Upgrade loan and another 1 to 4 business days to receive the funds after approval.

Is it hard to get approved for upgrade? ›

Easier to qualify with poor credit.

You'll need a minimum credit score of 580 to be eligible for an Upgrade personal loan, which is toward the lower end of the fair range of credit scores.

Can you pay off an upgrade loan early? ›

Loans terms offered through Upgrade vary from 24 to 84 months. Once you apply and get approved for an offer, you can decide what loan term works best for you. And remember, you can always pay your loan off early with no hassle or early payoff fees!

Does Upgrade ask for proof of income? ›

Yes — if you apply for a personal loan, Upgrade will verify your income to be sure you can afford your minimum monthly loan payments. Upgrade does not specify a minimum income requirement on its website.

Does Upgrade do a hard pull? ›

When you accept your offer and submit your bank account information, we perform a second soft inquiry which also does not impact your credit score. Once your loan is funded, we perform a hard inquiry on your credit report, which may impact your credit score and can be viewed by third parties. Was this article helpful?

Does Upgrade require collateral? ›

The Upgrade Card is unsecured and does not require any collateral. Get started on your personal loan or Upgrade Card application now to see what you may qualify for!

Does Upgrade call your employer? ›

No, Upgrade does not call your employer. Upgrade only looks at the financial documents you submit, such as a W-2 form, a bank statement, a direct deposit form or a pay stub, to verify that you have enough income to afford the loan. For more information, check out the full Upgrade personal loan review on WalletHub.

Does an Upgrade personal loan hurt your credit? ›

If you receive a loan through Upgrade, we will perform a hard inquiry, which may impact your credit score. A new borrower may see a small drop in their credit score when they receive a new loan, but the score typically climbs back up with time and on-time payments.

Why did Upgrade deny me? ›

Common reasons for rejection include: Limited credit history: Lenders want to see your credit history so they can predict your ability to manage your credit with them.

What is the limit on Upgrade personal loan? ›

Personal loans through Upgrade range from $1,000 to $50,000.

What is the credit limit on Upgrade? ›

Credit lines from $500 to $25,000.

How much does Upgrade charge for loans? ›

All personal loans obtained through Upgrade have a 1.85% to 9.99% origination fee, which is only charged when you receive a loan.

Is Upgrade a trusted site? ›

On Trustpilot, Upgrade has an excellent rating of 4.4 out of 5 stars based on an average of more than 40,000 reviews. The Consumer Financial Protection Bureau received 134 complaints related to Upgrade personal loans in 2023, mostly about unexpected charges and problems making payments.

Is Upgrade a legitimate bank? ›

While Upgrade is not technically bank, it is a legitimate company. It is an accredited BBB business with an A+ rating. Its BBB customer reviews are largely positive, with over 4.5 out of 5 stars from around 3,000 customers.

How much credit does Upgrade give you? ›

Upgrade Card | Credit lines from $500 to $25,000.

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