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FAQs
How do I report no service with Verizon? ›
Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/outage to report any service-related issue, receive alert and find helpful service- related FAQs. Small business customers can visit www.verizon.com/bizoutage.
How do I check if Verizon is down in my area? ›To find out if you're affected by a Verizon outage today, sign in to My Verizon:
- If we're aware of a network outage in your area, you'll see a Network Notification alert at the top of your screen.
- If you don't see a Network Notification alert, visit our Check network status page to find any network outages in your area.
Additionally, you can report a downed line online via the Verizon Troubleshooter. Non-customers call 1.800.Verizon (1.800.837.4966).
How do I call Verizon for troubleshooting? ›Means of assistance? You can call 800-837-4966 and a Verizon agent will connect you with a Tech Support Pro agent via a priority queue. The MyFios app provides immediate contact with a Tech Support Pro agent via phone.
How do I talk to a person at Verizon customer service? ›Verizon Contact Numbers
- Sales. 800-225-5499. 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) ...
- Service. 800-922-0204. 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) ...
- Technical Support. 800-922-0204. 8 AM - 9 PM (7 days/week) All time zones are local (PT for customers in HI/AK) ...
- Sales & Service. 800-837-4966. 8 AM - 7 PM ET (Mon - Fri)
1 Your phone needs to be restarted. 2 You're in a place with bad cell service. 3 Your phone is in airplane mode. 4 Your phone isn't connecting to the best signal.
Is 800-922-0204 Verizon customer service? ›If you don't want your CPNI used for the marketing purposes described above, please notify us by phone any time at 1-800-333-9956, online at www.vzw.com/myprivacy or through Customer Service at 1-800-922-0204 from Monday - Friday 7 a.m. to 11 p.m. and Saturday - Sunday 8 a.m. to 9 p.m.
Does Verizon not have 24-7 customer service? ›Yes. Verizon Premium Technical Support is available 24 hours a day, seven days a week, 365 days a year. Call anytime you need technical assistance, even in the middle of the night or on a holiday. We're always here, waiting to help you.
Is it 611 to call Verizon? ›What are pound (#) and star (*) codes?
| Code to call | When you need to |
|---|---|
| #832 | Place a test call |
| *611 | Call Verizon Customer Service |
| *67 + 10-digit phone number | Block Caller ID for a single call |
| *71 + 10-digit phone number | Forward unanswered calls (mobile phone will ring first) |
When all else fails, try unplugging the router and modem for about 60 seconds, to reset them, then plug them back in. This will reset them with the ISP and may fix the problem. If that didn't do it, the next step to try is manually removing and re-adding the Wi-Fi network from the device's settings.
What is the number for FiOS customer service? ›
How do I refresh my Verizon phone signal? ›Dial It In: Simply dial *228 from your Verizon phone and press the call button. This number is your golden ticket to updating your towers.
What do I do when my Verizon phone says no service? ›How to fix no service or signal on a Samsung or Android phone
- Restart your phone. ...
- Turn Airplane Mode on and off. ...
- Manually select your network providers. ...
- Double check your SIM card. ...
- Restore your phone to its factory settings.
Feb 22, 2024
Verizon Wireless Services
Call customer service from another phone at 1-800-922-0204 and report it.