Affordable Connectivity Program (2024)

Affordable Connectivity Program (1)

ASL Video: ACP Winding Down

ASL Video: Consumer Webinar

Consumer Information

  • Consumer FAQs
  • Participating Providers

Latest News

  • FCC Chairwoman Updates Congress on Impact of Imminent End of Affordable Connectivity Program
    News release | Letter to Congress
  • FCC Issues Formal Notice That April Is Final Full Month of ACP Program
    News Release | Public Notice | Letter
  • Survey Shows Over Two-Thirds of ACP Households Had Inconsistent or Zero Connectivity Prior to ACP Enrollment
    News Release | ACP Survey | Fact Sheet
    Download the Full Survey

Need Help with the ACP?

  • For questions about your ACP status, call the ACP Support Center at (877) 384-2575 or email:
  • For issues with your ACP provider, submit a complaint.

The ACP Is Winding Down

The Affordable Connectivity Program stopped accepting new applications and enrollments on February 7, 2024. The last fully funded month of the program was April 2024.

All ACP households enrolled at the time of the enrollment freeze, February 7, 2024 at 11:59 PM ET, will be able to remain enrolled through the final month of ACP service if they are not required to be de-enrolled under FCC rules.

Households that are de-enrolled from the program, such as for failure to use their ACP-supported service, will not be able to re-apply or re-enroll in the ACP during the enrollment freeze.

ACP enrolled households are strongly encouraged to carefully review written notices from their internet company and from the Universal Service Administrative Company (USAC), the ACP administrator, about the ACP wind-down.

Households are also encouraged to consult their internet company to learn more about how the end of the ACP will impact their internet service and bill.

For more updates about the ACP Wind Down, refer to

  • Fact Sheet: ACP Wind-Down Overview | Hoja informativa sobre el fin del programa ACP
  • Fact Sheet: Consumer Protections During the Wind-Down | Hoja informativa sobre la protección del consumidor
  • Fact Sheet: Opting In or Out of Continuing Service | Hoja informativa sobre opciones de suscripción
  • Frequently Asked Questions and Answers | Preguntas frecuentes sobre el fin del programa ACP
  • | ACP y Lifeline: Preguntas Frecuentes
  • ACP Wind Down Consumer Webinar: Video | Powerpoint Slides [PDF] (3/13/24)

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.

The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands.

Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.

How Does the ACP Protect Consumers?

FCC rules protect Affordable Connectivity Program recipients by:

  • Empowering consumers to choose the service plan that best meets their needs (including a plan they may already be on);
  • Ensuring consumers have access to supported broadband services regardless of their credit status;
  • Prohibiting providers from excluding consumers with past due balances or prior debt from enrolling in the program;
  • Preventing consumers from being forced into more expensive or lower quality plans in order to receive the ACP;
  • Ensuring that consumers are not liable for early termination fees;
  • Reducing the potential for bill shock or other financial harms;
  • Allowing ACP recipients to switch providers or broadband service offerings; and
  • Providing a dedicated FCC process for ACP complaints.

Which Internet Companies Are Participating in the Affordable Connectivity Program?

Various internet companies are participating in the Affordable Connectivity Program. Find internet companies in your state or territory.

ACP Wind-Down Fact Sheet

The ACP Wind-Down Fact Sheet has more information about the next steps for winding down the program.

Additional Languages:
The fact sheet is also available in Arabic, Chinese-Traditional, Chinese-Simplified, French, Haitian-Creole, Korean, Portuguese, Russian, Spanish, Tagalog, and Vietnamese.

News Media Contacts & Resources

Paloma Isabel Perez
FCC Press Secretary

Office of Media Relations

ACP Fact Sheet: Word | PDF

Additional Resources

Affordable Connectivity Program (2024)
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