Price Guarantee message (2024)

FAQs

How to answer the price question? ›

The best way to handle premature pricing questions is to point out that pricing depends on their unique needs. Explain that there are different price points and costs may be dependent on sales volume, functionality, level of customer support required, add-ons and other variables.

Explain your value, happy days. If you're in a position where you're offering a unique and premier service, be willing to walk away. Otherwise have more of a conversation with a client up front, have a stronger relationship and say look what's important to you here, is it the cheapest price?

Just say, "You know, talking about the cost of things really makes me feel uncomfortable so since I consider you a friend, I am going to avoid that discomfort. I just don't want to talk about money." Then have a different subject ready and immediately plow into a new subject to avoid a different kind of discomfort.

If you have an exact understanding of what your services or products will cost, simply tell them and ask to move forward by ending with a question like: “Should we reserve that for you?” or “Would you like to schedule a time to visit our venue/see our services?” It might seem unconventional to ask for an appointment in ...

Ask the question back

For example, "I know that you've been doing research on this and speaking with some other companies that offer similar services. What do you expect something like this to cost?" This tactic works well to get a sense of whether you are in the same ballpark.

Embrace what the client has said, and agree with them: “yes, you can get this done for less from someone else. In fact, if this isn't a good fit, then that's alright.” Then, pivot: “But, if things should change on your end, and you're not receiving the quality of work you want, please reach back out.”

State your least price and include variables

Telling your client your least price is not enough. Explain your reasons for that. Equally give prospects options such as a flexible payment plan, different feature packages, or a more affordable model.

Just a simple “thanks for taking the time to put a quote together for us, we've decided not to go ahead with your company” is sufficient. When I send my quotes I'll often ask people to let me know as soon as they can if they decide not to use me so I can reassign that time in my schedule.

Let your customer know that while you know you aren't the cheapest on the market, your prices are worth it. Your prices are based on the quality of your work and the high-level of customer service you provide. This price objection rebuttal solidifies your position as a home service provider who prices based on value.

I am sending this letter to formally respond to your request for a quotation that we received recently. When going through your requirements, we took time to thoroughly analyze what you needed and made earnest efforts to create a quotation that is fair, affordable, and best-suited for you.

How to respond to how much does it cost? ›

"It depends"

This is every consultant's favorite phrase, and it works very well in this situation. Best of all, it's the truth. Early in a conversation we often don't know what it's going to cost. Answer the question with, "It isn't one size fits all.

Share the price early in the conversation and do so clearly, simply incorporating it as part of the conversation. Once you have given your price, don't go overboard on justifying it, or 'explaining' why the price is what it is. Of course, you need to demonstrate value, but leave it at that, rather than overselling.