No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Richmond come from postal codes 77406 and 77407.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 127,962 ratings
Thank you!
Problems in the last 24 hours in Richmond, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
-
Wi-fi (12%)
-
TV (12%)
-
Total Blackout (8%)
-
E-mail (7%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near Richmond, Fort Bend County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Richmond and Sugar Land.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Richmond | TV | |
| Richmond | Internet | |
| Sugar Land | Internet | |
| Sugar Land | Internet | |
| Sugar Land | TV | |
| Richmond | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports Near Richmond, Texas
Latest outage, problems and issue reports in Richmond and nearby locations:
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast where their motto is "our customer service is almost as bad as our internet service."
- Mi’Chael Myurz (@juicelessjerome) reported fromCinco Ranch, Texas
@xfinitymobile really is trash. I reached out once about my issue, and was told to DM @comcastcares and never got a responsr after 3day. Visited the store and was told they couldn’t fo anything but a network reset for the slow speeds. Definitely aren’t using Verizon towers
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
@comcast There isn’t an outage
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@ComcastCares#mobile_Care Due to inconveniences I was suppose to get a few free overages in case I went over data limit but they were never added to my account. Please help in adding those to my account.
- Travis Nicholson (@rydclyde) reported fromSugar Land, Texas
@disneyplus @VZWSupport this is easily on the level of poor service one expects from Comcast ... this rollout is 100% garbage
- Lowell A. Doringo (@LoloDoringo) reported fromCinco Ranch, Texas
@Xfinity Damn it...I’m not crying, you’re crying!!!
- Edgar David (@edgardavid84) reported fromCinco Ranch, Texas
@HyvonenLarry @comcastcares So definitely when you get here I wont be coming back. Lost a customer over $10. Good job
- Marti Smith (@spartimarti) reported fromCinco Ranch, Texas
@comcastcares We have a problem in Katy TX, ESPN 2 is down.....
- Martinez (@oouuarian) reported fromSugar Land, Texas
my phone provider has better internet service than xfinity wifi. smh
- Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas
@Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Daily reminder that @comcast is terrible.
- REJOICING Roger (@MrB_Loves_Jesus) reported fromGreatwood Village, Texas
Every day between 9:00am and 10:00 am; @comcast @Xfinity internet goes down. All other times; it’s good. So, it’s not my house; it’s a bandwidth issue.Ugh! @comcastcares 😢
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast is the literal worst. Just horrendous always and does nothing to improve their service.
- Web 🕸 Tilton (@webtilton) reported fromCinco Ranch, Texas
@LauraGomezNews Yeah, but I’ve always had to watch FD on FuboTV. Either I didn’t know I had it on Xfinity or it used to be in Standard Def, I’m not sure why I never found it. But @JerryMiraFutbol just told me where it was and it works!
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
I called @comcast customer support because my internet is out. They told me unplug it and plug it back in. I told them I did it already they said do it again then got off the before the lights even came on. Now I’m still without service.
- Tom O'Brien Jr. (@TommyOGolf) reported fromSugar Land, Texas
@Xfinity @comcast ARE THE WORST!They interrupt internet service for “scheduled” maintenance AND DONT TELL ANYONE! You guys SUCK! Begging @verizon for their 5g outside the loop!!!!! Xfinity/Comcast Sucks!!!!! Automated system hangs up on you!#WifeWorksAtNight #NeedsInternet!
- Danh Phan (@maydaydphan) reported fromMission Bend, Texas
@Xfinity get yo sh*t together. #comcastdown
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
- hoodie yan (@yannickrizvi) reported fromSugar Land, Texas
There’s a guy at my house from xfinity fixing our stuff bc I got the worst WiFi in existence and I’m definitely the last person who should be home trying to answer questions for him about tech related things
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- come post it (@MulchMate) reported
These tweets took 15 minutes to send because the wind knocked out a power line and Comcast only has 12 hour generators for their service, which means I’m sending these through overwhelmed phone towers which are also likely to start powering down soon.
- Jay (@ActorCapone) reported
@cawright1375 @ShieldVoC @Xfinity There customer call center is in India, The Phillipines and PA! Half of those reps don’t know what they are talking about
- Brandon Posluszny (Bmore Poz) (@BmorePoz) reported
@OMGDontLose I use xfinity and i haven’t really had any problems at all
- Ongo Gablogian (@Neight_1) reported
I’m so livid with @comcast right now it’s unbelievable. I cannot stay connect to my internet long enough to use their online chat, which is the only option for customer support.
- Shahida (@braydensmom_) reported
I would’ve thought Xfinity of all companies would be understanding during covid. I pay $70.11 monthly & just got a 75% monthly usage warning. Now every gig after is charged. Okay, now just AT&T. I never received this message & now they want me to switch plans.
- Terry says: Black Lives Matter. (@tcabeen) reported
@ehdecker @latimes @RFaughnder How long before they begin deploying steep barriers to canceling as a means to improve retention?I remember some of the **** Comcast, for one, had to be litigated into ceasing.****, I hate capitalism.
- SirMars (@sirmars) reported
@morganlynn1992 @MkFreak1992 Well, if you have comcast and there stupid mobile plan, there is also the beta app for fire stick. Haven't tried it yet though.
- Jennifer Ley (@homeinmontclair) reported
@msnbc no service thru @Xfinity in Santa Fe
- Frayer (@r_frayer) reported
@SciFiPainter xfinity is ****....is it too far away to connect directly? or does the xbox not have an ethernet port anymore(serious question, I own a switch and it does not have an ethernet port, and I just game on my pc)
- johncutter (@johncutter) reported
So @comcastcares. I cancel tv service today but kept internet with you. The lost internet and have been on chat trying to resolve for about hour (after trying to get person). Help!
