Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Sugar Land come from postal codes 77479 and 77498.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 127,882 ratings
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Problems in the last 24 hours in Sugar Land, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sugar Land and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 02: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Sugar Land, Fort Bend County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Katy, Stafford, Missouri City, Richmond, Sugar Land and Bellaire.
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| City | Problem Type | Report Time |
|---|---|---|
 Katy | Internet | |
| Stafford | Internet | |
| Missouri City | Internet | |
| Richmond | TV | |
| Katy | Internet | |
| Richmond | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Sugar Land, Texas
Latest outage, problems and issue reports in Sugar Land and nearby locations:
- Robert Cocheu CPLP (@rcocheutrainer1) reported fromMissouri City, Texas
@Xfinity When you try and transfer your service from one address to another and spend 4 hours on the phone get disconnected without a resolution after being a customer for over 20 years customer service fail #CustomerServiceFail
- Martinez (@oouuarian) reported fromSugar Land, Texas
my phone provider has better internet service than xfinity wifi. smh
- hoodie yan (@yannickrizvi) reported fromSugar Land, Texas
There’s a guy at my house from xfinity fixing our stuff bc I got the worst WiFi in existence and I’m definitely the last person who should be home trying to answer questions for him about tech related things
- Jordan Adams (@Jordanadams53) reported fromRosenberg, Texas
Man I work all day to come home and when I wanna chill and watch TV my cable company has an outage 😭😭😭 estimated time that its fixed is 9:43 pm!! @Xfinity why you gotta do me like this 😂
- Robert Cocheu CPLP (@rcocheutrainer1) reported fromFresno, Texas
Hey @Xfinity when you advertise easy move it doesn’t mean 4 phone calls, a service visit, losing all your DVR recordings AND still not having your complete service #CustomerExperience #CustomerService
- Web 🕸 Tilton (@webtilton) reported fromCinco Ranch, Texas
@LauraGomezNews Yeah, but I’ve always had to watch FD on FuboTV. Either I didn’t know I had it on Xfinity or it used to be in Standard Def, I’m not sure why I never found it. But @JerryMiraFutbol just told me where it was and it works!
- Roger for Philippians 4:8 🙏🏻 (@MrB_Loves_Jesus) reported fromGreatwood Village, Texas
Dear @comcast ,Your service is an embarrassment to connectivity. Every 3 or 4 months; I have to call your people out here to figure out why my connection is so bad! What do you do with the money I pay you (which, by the way, you owe me at least a free month for lack of service),
- 🎀 𝐵𝓇𝒶𝓃𝒹𝓎 𝒲𝒶𝑔𝓃𝑒𝓇 🎀 (@BrandyAnnTX) reported fromFresno, Texas
Hey @comcast I need a tech to come to my house to fix the issues, or come get your stuff out of my house including the giant metal box out of my back yard. You choose. This will be the 5th stranger in my home to repair a service we are paying $200 per month for. I’m over it.
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@comcastcares Even after all the escalations I still out here waiting for internet. Wind stream is coming to this area and laying down their fiber lines. Once they have completed their setup I am gone. No longer will stay with such a company that can’t provide support to its customers!
- Furry Gaymer #Gaymer (@Authentic_EI) reported fromGreatwood Village, Texas
The WiFi is out at my house. It's not my router or modem. So I'm guessing the problem is on @Xfinity side.
- Farley (@FarleyWasHere) reported fromStafford, Texas
@comcast get your sh*t together @accnetwork needs to happen. Thanks.
- Anna Garcia (@ac3881) reported fromStafford, Texas
@comcastcares I’m tired of my internet going down daily.
- Tara Tallon Whitting (@taratallon) reported fromBellaire, Texas
@ATT @ATTCares we need help!!! Our internet since upgrading to #fiberoptic has now resulted in our entire home not operating efficiently. Seems backward. Please help! We thought we were making the right move away from @Comcast
- Larry Lee (@lblee58) reported fromRosenberg, Texas
@87Velocity I don’t think many drivers belong in trucks, Xfinity, and Cup, doesn’t matter. The only that matters who can bring sponsorship. You watch RPM will be shutting down in few weeks due the lack of sponsorship.
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@ComcastCares#mobile_Care horrible customer service. Been waiting for 3 months with no internet. If I could get another provider I would go for them in a heartbeat. They called me saying they ready to service and have come out twice with no luck. Waste of my time and technician!
- Erik Yates (@ErikYatesFilm) reported fromKaty, Texas
I’m watching the @astros on FS1 on @Xfinity and it keeps glitching...if it goes out during this game, I’m canceling all 3 services I have with them! Not just for that but after several problems & a recent 1.5 hr phone call. Don’t ruin this game...Go ‘Stros!
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@ComcastCares#mobile_Care Due to inconveniences I was suppose to get a few free overages in case I went over data limit but they were never added to my account. Please help in adding those to my account.
- Mi’Chael Myurz (@juicelessjerome) reported fromCinco Ranch, Texas
@xfinitymobile really is trash. I reached out once about my issue, and was told to DM @comcastcares and never got a responsr after 3day. Visited the store and was told they couldn’t fo anything but a network reset for the slow speeds. Definitely aren’t using Verizon towers
- Larry Lee (@lblee58) reported fromRosenberg, Texas
@RichardAllenIDR @MattWeaverAW What do you expect from someone who has never been successful at any level of Nascar (1 cup win, 3 Xfinity wins). Maybe he should retire as there’s no way he’ll win again.
- Houston Hamstrings (@touring_low) reported fromSugar Land, Texas
@SterlingB126 Hopefully Xfinity hook up my damn cable/internet before I get home so I don't have to stream that sh*t on my phone again.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- DJ Duce (@therealdjduce) reported
@theallbutton Wow interesting. I haven’t had a landline in years but the business I worked for years ago we had Comcast business for internet and landlines, absolutely horrible. In the last 4 years I bet Comcast business had at least a weeks worth of blackouts
- Katya 🖤🔙 (@ChicagoSeavey) reported
Anyone else experiencing wifi Comcast or xfinity problems?
- Zach (@M4GN3T1CS) reported
Its real bullsh*t that as soon as FH5 finished downloading Xfinity has an outage 🙃😤😡
- C.R. Wesley (@CRWesley1) reported
Comcast is down? What is going on?
- Amanda (@amanda_pf13) reported
@Xfinity you have 8 hours 45 mins to fix my internet and cable before #iubb tips off tonight.
- Birdhead Thee Penguin🐦🐧 (@kosherDYL) reported
My next @Xfinity bill better be $1.26 for all the issues I’ve encountered the past month.
- Capt.B (@CaptB981) reported
@osinachakanegbu Well Comcast is down which whips my business out until it's up so.... yeah
- ً (@_KianaChante) reported
Welp going back to sleep since Xfinity is having an outage
- hcgardnerd (@hcgardnerd1) reported
@XfinitySupport Sounds like you have a huge national outage and not acknowledging it... Cool move xfinity
- VileDreams (@mmorpger69) reported
@XfinitySupport when is this nationwide outage going to be fixed. Please do not tell me to go to the xfinity website because it doesn't work
